Privacy Policy for Ticket.it

This privacy policy explains how Ticket.it by Sakhr Solution collects, uses, and protects any information that you provide while using this app.

We are committed to ensuring that your privacy is protected. Please provide certain information by which you can be identified when using Ticket.it, you can be assured that it will only be used by this privacy statement.

Information We Collect

When you use Ticket.it, we may collect the following information:

  • Personal Information: such as your full name, email address, phone number, and profile photo.

  • Social Login Data: If you choose to log in using platforms like Google, Facebook, or Apple, we may access your basic profile information from those services.

  • Event Interaction Data: events you browse, like, review, or purchase tickets for.

  • Payment Information: Ticket purchases and transaction details are processed securely via trusted third-party payment gateways. We do not store your credit/debit card information.

  • Device & Usage Data: including device model, operating system, IP address, and app usage statistics (e.g., crashes, session lengths).

How We Use the Information

The information collected is used to:

  • Create and manage your account

  • Enable event discovery, ticket purchases, and booking management

  • Allow you to post and view event reviews

  • Provide you with personalized content and event suggestions

  • Improve app functionality and user experience

  • Send you relevant notifications and updates

  • Offer customer support and handle inquiries

Account Deletion

You can request to delete your account at any time using the in-app Delete Account option or by contacting us at sakhrsolution1@gmail.com.
Upon deletion, all associated personal data will be permanently erased from our servers within 30 days, except as required by law.

Security

We are committed to ensuring your information is secure. We use the latest technology and procedures to safeguard the information we collect online. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Third-Party Services

We may use third-party services for the following purposes:

  • Analytics (e.g., Google Firebase)

  • Payment Processing (e.g., Google Pay and Apple Pay)

  • Social Login (e.g., Google, Facebook, Apple)

  • Data Storage and Authentication

These third parties may collect and store data by their own privacy policies. We recommend reviewing them for further details.

Children’s Privacy

Ticket.it is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal information, please contact us at sakhrsolution1@gmail.com, and we will promptly delete the data.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be reflected here. You are advised to check this page periodically for updates. Continued use of the app after changes signifies your agreement to the updated policy.

Contact Us

If you have any questions or concerns about this privacy policy, feel free to contact us:

Sakhr Solution
📧 Email: sakhrsolution1@gmail.com


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